KYHIP SUPPORT PLANS

Get your online support package

Choose the level of expert service/technical support for your KYHIP VPN routers to get the most from them.

Flexi

3 months support

Ideal for globetrotters who occasionally travel a few times a year.

$13.99 USD/month

Billed $41.97 USD

Included

  • One 1-on-1 Support Session
    With our quarterly plan, 1 One-on-One remote support session is included. If you face any issues, our KYHIP Network expert will connect remotely to diagnose and assist when you need it.
  • Session bundle value $50.00 USD
    A personalized 1-on-1 remote session without an active support plan is priced at $50.00 USD.
  • 2 hours ticket response
    Our team is dedicated to providing swift assistance. Expect a response within 2 hours during our working hours.
  • Help center access
    Providing subscribers with insider knowledge, tutorials, and troubleshooting tips.
  • Additional sessions  +$30.00 USD
    With an active support plan, additional sessions are priced at $30.00 USD. A 1-on-1 remote session without a support plan is priced at $50.00 USD.

Secure

SAVE 17%

6 months support

An excellent option for remote workers who like to travel and work.

$11.99 USD/month

Billed $71.94 USD

Included

  • Two 1-on-1 Support Session
    With our semi-annual plan, 2 One-on-One remote support sessions are included. If you face any issues, our KYHIP Network expert will connect remotely to diagnose and assist when you need it.
  • Session bundle value $100.00 USD
    A personalized 1-on-1 remote session without an active support plan is priced at $50.00 USD.
  • 2 hours ticket response
    Our team is dedicated to providing swift assistance. Expect a response within 2 hours during our working hours.
  • Help center access
    Providing subscribers with insider knowledge, tutorials, and troubleshooting tips.
  • Additional sessions  +$30.00 USD
    With an active support plan, additional sessions are priced at $30.00 USD. A 1-on-1 remote session without a support plan is priced at $50.00 USD.

Ultimate

SAVE 33%

12 months support

Perfect for digital nomads who do not compromise on the security.

$9.99 USD/month

Billed $119.88 USD

Included

  • Four 1-on-1 Support Session
    With our annual plan, 4 One-on-One remote support sessions are included. If you face any issues, our KYHIP Network expert will connect remotely to diagnose and assist when you need it.
  • Session bundle value $200.00 USD
    A personalized 1-on-1 remote session without an active support plan is priced at $50.00 USD.
  • 2 hours ticket response
    Our team is dedicated to providing swift assistance. Expect a response within 2 hours during our working hours.
  • Help center access
    Providing subscribers with insider knowledge, tutorials, and troubleshooting tips.
  • Additional sessions  +$30.00 USD
    With an active support plan, additional sessions are priced at $30.00 USD. A 1-on-1 remote session without a support plan is priced at $50.00 USD.

KeepYourHomeIP Support Plans

To get the most from your KeepYourHomeIP service, choose what level of ongoing expert service/technical support 
will suit your needs. Quick answers to questions you may have, if you can’t find what are you looking for Contact Us.

Can I get support without a subscription?

KYHIP Support services are exclusively available through a subscription. However, we offer the option to acquire One-on-One session calls independently. It's important to note that our subscription packs not only provide more economical choices but also extend support for a longer duration.

Is the support plan set up as a one-time purchase, or does it involve ongoing renewal?

Do I have to buy a support plan?

Does KeepYourHomeIP offer phone support?